We strive to provide excellent medical care to you and to all of our patients. Consistent with this, we have developed appointment cancellation and no-show policies that allow us to better schedule appointments for all patients. When an appointment is scheduled, that time has been specifically reserved for you and when it is missed that time cannot be used to treat another patient in need of care. We sincerely appreciate your assistance and cooperation as this allows for a smooth office flow and more efficiently uses your time.

Late Arrivals
A grace period of 15 minutes will be permitted for unforeseen delays a patient may encounter while traveling to the clinic location for their appointment. If a patient arrives more than 15 minutes late for their appointment, the patient will be given the option of either being seen that day as a walk-in, if the schedule permits, or rescheduled for a later date. We will try to accommodate late‐comers as best as possible, but cannot compromise on the quality and timely care provided to our other patients. This process will ensure patients that do arrive on time are seen in a timely manner.

Cancellation/No Shows
We request that you please give our office at least 24-hour notice in the event that you need to reschedule your appointment. If you do not provide us with a 24-hour notice, or if you do not show up for a scheduled appointment, you may be charged a $50 rescheduling fee. A patient who is a no-show three times or more may not be rescheduled for future appointments and may be dismissed from the practice.

If you have any questions regarding these policies, please let our staff know and we will be glad to speak with you in more detail.